Refund Policy

This Refund Policy (“Policy”) outlines the terms and conditions under which refunds may be requested by clients (“Client” or “you”) for design and video editing services provided by Cart-service.com (“we”, “us”, or “our”). By engaging our services, you agree to the terms and conditions set forth in this Policy.

Clients may request a refund within 7 days of the completion of the service, provided that the Client has a valid reason for the request. Valid reasons may include, but are not limited to, dissatisfaction with the quality of the work, failure to meet the agreed-upon specifications, or significant delays in delivery.

To request a refund, the Client must contact us at Contact@cart-service.com within 7 days of the completion of the service, providing a detailed explanation of the reason for the refund request. We will review the request and, if deemed valid, initiate the refund process.

Upon receiving a refund request, we will make every effort to address and resolve the Client’s concerns. This may include revising the work, providing additional services, or offering alternative solutions to meet the Client’s needs. If we are unable to resolve the issue to the Client’s satisfaction, a refund may be issued at our discretion.

The amount of the refund will be determined on a case-by-case basis, taking into consideration factors such as the nature of the issue, the extent of the work completed, and the costs incurred by us in providing the service